Terms & Conditions

These Terms and Conditions govern the supply by us of any product ordered by you on the Site. By agreeing to order a product, you agree to be legally bound by these Terms and Conditions.

1) "Account" means the account that you will need to register for on the site if you would like to submit an Order on the Site;

2) "Acknowledgement" means our acknowledgement of your Order by email;

3) "Business/Working Day" means a day which is neither Saturday or Sunday, nor public holiday anywhere in Malaysia;

4) "Confirmation of Order" means our email to you, in which we accept your Order in accordance with the receipt.

5) "Customer" means individual who places an Order on the site;

6)"Order" means the order submitted by you to the site to purchase a product(s) from us;

These Terms and Conditions are our copyrighted intellectual property. Use by third parties, even of extracts for the commercial purposes of offering goods and/or services is not permitted.
Infringements may be subject to legal action.

When making an order, you must register for an account on the site as detailed, and you must follow the instructions on the site as to how to make your order and for making changes to your prospective order before you submit it to the Site.

Irrespective of any previous price you have seen or heard, once you select a product that you wish to order, you will then be shown (on the site) the charges you must pay including taxes, if applicable, and any applicable delivery charges. Unless otherwise stipulated on the site, all charges are in the currency then in force in Malaysia.

You shall pay for the Product in full at the time of ordering by supplying us with your credit or debit card details from a credit or debit card company acceptable to us or by IPay88, which we require in order to process your order. Alternatively, you may pay by any method that we have said is acceptable to us, but in any event we shall not be bound to supply before we have received cleared funds in full. Your payment will be received by De One (W) Group Sdn Bhd, 968452-A. No. 21-1, Avenue 1, Avenue Ampang, 68000, Ampang, Selangor Darul Ehsan, a company registered in Malaysia. Depending on the results of a credit check we reserve the right not to offer certain forms of payment and to refer you to our other forms of payment.

If you are asked for details of a payment card, you must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to us.

You undertake that all details you provide to us for the purpose of purchasing the product from us will be correct, that the credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the product. We reserve the right to obtain validation of your payment details before providing you with the product.

When you submit an order to the site, you agree that you do so subject to these Terms and Conditions current at the date you submit your order. You are responsible for reviewing the latest Terms and Conditions each time you submit your order.

Your order remains valid as an offer until we issue our confirmation of order or, if earlier, when we receive your notice revoking your order.

We shall not be obliged to supply the Product to you until we have accepted your order. Unless expressly stating that we accept your order, an email, letter, fax or other acknowledgement of your order by us is purely for information purposes and does not constitute the confirmation of order. In that acknowledgement, we may give you an order reference number and details of the product you have ordered. We may in our discretion refuse to accept an order from you for any reason, including unavailability of supplies or we may offer you an alternative product (in which case we may require you to re-submit your order first).

If you discover that you have made a mistake with your order after you have submitted it to the site, please contact [email protected] immediately. However, we cannot guarantee that we will be able to amend your order in accordance with your instructions.

We try very hard to ensure that the price given to you is accurate, but the price of your order will need to be validated by us as part of our acceptance procedure. If the price for the order changes before we accept your order, we will contact you and ask you to confirm that you wish to proceed at the amended price.